Put subscriber retention on autopilot.
Predict churn before it happens, choose the best save move, and launch the right campaign automatically through the stack you already use.
Insert dashboard, data visual, or agent flow graphic here
Works with the ecommerce stack you already run
Connect your store, activate the autopilot engine, and start recovering subscription revenue across the platforms your brand already depends on.
Most subscription brands lose revenue long before they realize it.
Churn usually starts quietly. Engagement slips, reorder timing changes, and cancellations hit after revenue has already started leaking.
You’re reacting too late
Most teams wait until churn is obvious, which means the highest-value save window has already passed.
Generic flows miss the moment
Static lifecycle campaigns can’t adapt to customer timing, risk level, or the action most likely to save the subscription.
Manual retention doesn’t scale
Reviewing lists, building segments, deciding offers, and launching campaigns by hand creates drag and leaves revenue on the table.
Agentic AI that
predicts,
decides, and launches.
RetentionLab runs a continuous retention loop behind the scenes. It identifies who is most likely to cancel, selects the right save move, and pushes campaigns into your existing stack automatically.
Read the customer
Behavior, engagement, reorder timing, subscription health, and churn signals are continuously evaluated.
Decide the save move
The engine selects the campaign type, timing, and strategy most likely to retain revenue.
Launch on autopilot
Retention actions are pushed into your existing ecommerce and lifecycle stack automatically.
Built for ecommerce brands with 1,000+ contacts that want real retention leverage.
RetentionLab is for brands with enough customer data to benefit from individualized intelligence—brands that want to protect revenue, grow LTV, and stop managing retention manually.
Contacts required
Enough customer history for individualized intelligence to begin compounding.
Ecommerce-native
Built for brands that care about churn reduction, upsells, cross-sells, and repeat revenue.
Operator leverage
Ideal for teams that want more output without increasing manual retention work.
Works with the platforms your brand already uses
RetentionLab connects with leading ecommerce, messaging, and lifecycle platforms so you can activate intelligence without rebuilding your stack.
It watches, learns, and responds to each customer differently.
RetentionLab continuously studies each customer’s behavior, timing, engagement, product fit, and risk signals to determine the next-best action. Instead of sending generic flows, it adapts messaging and decisions to the person.
Brands can run RetentionLab in full autopilot mode for a complete handoff, or use the platform in a human-guided workflow where AI surfaces recommendations, at-risk customers, campaign opportunities, copy, imagery, cross-sells, and upsells for manual approval and launch.
Full handoff or manual control
The AI engine can create and launch individualized agentic campaigns automatically, or equip your team with suggested actions and creative assets so they can approve and run campaigns with maximum speed and efficiency.
Watch
Tracks what each customer does and how their behavior changes over time.
Think
Interprets signals to determine what is most likely to create value for that specific customer.
Decide
Selects the right save move, cross-sell, upsell, or enrichment action based on your brand’s preferences.
Act
Delivers the message at the right moment automatically and improves from every interaction.
The real result is more revenue and less work for your team.
RetentionLab is not just another tool to manage. It’s a revenue system that executes continuously so your brand makes more money, saves more time, and operates with less manual retention work.
More money
Recover revenue that would have churned and unlock more LTV from the customers you already acquired.
More time
Reduce the hours your team spends reviewing lists, building segments, deciding offers, and launching retention campaigns manually.
Less management
Let Retention Lab monitor, decide, and execute continuously based on your brand’s preferences.
24/7 execution
Never miss a save window because a human wasn’t available to act fast enough.
Smarter than static flows
Adapt by customer and behavior instead of relying on one-size-fits-all automation sequences.
Better operator leverage
Give your team strategic leverage instead of forcing them to do repetitive retention work by hand.
Choose the tier that matches your contact volume .
Move the slider to estimate subscription pricing based on contact volume. Your data processing limit can align directly with the tier selected.
What this tier includes
Retention is the highest ROI lever in subscription ecommerce.
As acquisition costs rise, the brands that win are the ones that protect and expand revenue from the customers they already have. Retention directly drives profit, LTV, and recurring revenue growth.
A 5% lift in retention can drive massive gains in overall profitability.
Returning customers spend significantly more than first-time buyers.
Customer acquisition costs keep rising—making retention more valuable every year.